Customer story
How LocaTour Saiss runs its car rental agency with LocaFlotte
LocaTour Saiss is an independent car rental agency in Morocco. Since June 2026, it has prepared every rental in LocaFlotte: reservation, customer record, contract and payments. Here is what changed for the team, in its own words.
LocaFlotte team
The agency at a glance
- Business
- Car rental in Morocco
- LocaFlotte customer
- since June 2026
- Used every day
- reservations, customer records, PDF contracts, payments
Getting started: the history brought over on day one
At the start, the agency's history — customers, vehicles and past reservations — was brought into LocaFlotte by importing files, in a single day. The team did not have to re-enter its former customers or past rentals.
The first contracts were issued in LocaFlotte within the first few days. In LocaFlotte, importing your history is available once the subscription is active.
Why replace Excel with management software for a rental agency
What the agency gained day to day
Every rental followed from start to finish
From the reservation to the vehicle's return, the team finds the customer, the car, the contract and the payments in one place.
Contracts prepared from the reservation
The PDF contract reuses the details already entered in the reservation: neither the customer nor the vehicle is re-entered before the keys are handed over.
Payments tracked reservation by reservation
Every payment, including cash, is recorded on its reservation. The team sees right away what has been paid and what is still to be collected.
Clear availability in high season
During the summer, pickups, returns and available vehicles can be read in the planning, and LocaFlotte refuses a reservation that would overlap a rental already scheduled on the same vehicle.
Customer history kept
Imported customers and new customers are in the same file: a returning customer is found together with their past rentals.
Everything a rental agency runs in LocaFlotte
LocaTour Saiss relies today on reservations, contracts and payments. Here is everything LocaFlotte offers, at the counter and in the field: each agency turns on what it needs, when it needs it.
A shared schedule of pickups and returns
The whole team sees ongoing rentals, the day's pickups and returns, and which vehicles are free on a given date.
Double-booking prevention
LocaFlotte refuses a reservation that overlaps a rental already scheduled on the same vehicle: the check runs on the server, not only on screen.
Rental contracts and their amendments
The PDF contract is prepared from the reservation, in French, with the customer, vehicle, dates and price; an extension is handled as an amendment, and every document stays attached to the file.
Electronic signature of the contract
The customer signs on the spot on the agent's phone, or remotely from a link; the signed PDF is archived with the rental file.
Mobile vehicle inspections at pickup and return
The agent marks damage on a map of the vehicle, adds photos and has the customer sign; the pickup inspection is attached to the signed contract.
A mobile app for agents
The Android app gives agents the essentials in the field: the day's reservations, customer records, inspections and signature, without going back to the counter.
The fleet, its documents and its deadlines
Every vehicle carries its documents and key dates — insurance, technical inspection, road tax — with alerts before they fall due and mileage follow-up.
Several agencies, roles and an activity log
A reservation can start at one agency and come back to another; each member of staff works within their own scope, and the activity log keeps track of who did what.
Payments, deposits, invoices and financial follow-up
Down payments, balances and deposits are recorded per reservation, invoices carry VAT in dirhams, and LocaWallet extends the follow-up to receipts, expenses and cash flow.
Questions for the LocaTour Saiss team
Answers from the LocaTour Saiss team
Why did you choose LocaFlotte?
We wanted a single tool to follow every rental, from the reservation to the payment, without losing our history. Being able to bring it over from the start mattered.
What has changed the most day to day?
Payment tracking. Every payment is noted on the reservation, even in cash: we know right away what is still to be collected, without redoing the accounts.
And during the high season?
The whole summer ran in LocaFlotte. We see upcoming pickups and returns, and we know before confirming whether a car is available.
What will you turn on next?
Electronic signature of the contract and mobile vehicle inspections: pickup and return would happen straight from the phone, with the photos attached to the file.
What would you tell an agency that is hesitating?
To start by bringing over its history. When the customers and reservations are already in the tool, the team quickly finds its bearings.
Discover LocaTour Saiss
To rent a car from the agency or browse its vehicles, visit its website.
Published with the agreement of LocaTour Saiss, given on .